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STRATEGY • CONNECTION • GROWTH

STRATEGY • CONNECTION • GROWTH

Connecting stories. Engaging people. Inspiring action.

Touch Media helps Australian businesses turn marketing into meaningful customer experiences — with strategy, creative execution and measurable results working together.

EXPLORE SERVICES

EXPLORE SERVICES

Marketing should work as an eco-system — not a collection of disconnected activities.

Marketing should work as an eco-system — not a collection of disconnected activities.

Touch Media brings strategy, creative, customer experience and measurement together to create marketing that has a clear purpose. From the first interaction with your brand to enquiry, purchase and loyalty, we look at the entire customer journey and identify where marketing can create greater impact.

Marketing that connects online
behaviour to the physical world.

WHAT WE DO

Connecting What People Do Online With What They Do Next.

From strategy to execution, Touch Media connects the pieces of your marketing ecosystem.

01

Strategic Planning

Marketing strategy, audience planning, positioning, goals and practical 90-day roadmaps.

02

Brand & Campaigns

Campaign concepts, messaging and creative direction that give people a reason to act.

03

Digital Marketing

Websites, landing pages, SEO direction, digital campaigns and conversion optimisation.

04

Social Media

Social strategy, content planning, organic social, paid social and community engagement.

05

Email Marketing

EDMs, lead nurturing, segmentation, automated journeys and retention campaigns.

06

Videography & Content

Brand stories, social video, interviews, events and content created with a purpose.

07

Customer Journey

Journey mapping, touchpoint analysis, customer experience and conversion opportunities.

08

Reporting and Insights

KPI tracking, campaign reporting, performance analysis and continuous optimisation.

HOW WE WORK

From idea to measurable impact.

01

Discover

Understand your business, audience, goals and current marketing.

02

Strategy

Identify opportunities and build a clear marketing strategy and roadmap.

03

Create

Turn strategy into campaigns, content and customer experiences.

04

Measure

Track performance, learn from the data and refine what comes next.

PRICING

Marketing support that fits where your business is now.

FOUNDATION

From $1,500

For businesses that need clarity and direction.

Marketing health check I Strategy session I Audience review I Marketing priorities I 90-day action plan

FOUNDATION

From $1,500

For businesses that need clarity and direction.

Marketing health check I Strategy session I Audience review I Marketing priorities I 90-day action plan

GROWTH

From $2,500/month

For businesses ready to build consistent marketing activity.

Marketing strategy I Monthly planning I Social/content strategy I Campaign planning I Email marketing I Reporting I Monthly optimisation

GROWTH

From $2,500/month

For businesses ready to build consistent marketing activity.

Marketing strategy I Monthly planning I Social/content strategy I Campaign planning I Email marketing I Reporting I Monthly optimisation

PARTNER

Custom

For businesses wanting an integrated marketing partner.

Full marketing strategy I Campaign management I Social media I Digital marketing I Database & email marketing I Content/videography I Customer journey optimisation I Reporting & insights

PARTNER

Custom

For businesses wanting an integrated marketing partner.

Full marketing strategy I Campaign management I Social media I Digital marketing I Database & email marketing I Content/videography I Customer journey optimisation I Reporting & insights

Every business is different. Packages can be tailored around your goals, internal capabilities and budget.

START THE CONVERSATION

Activate Opportunities

By Understanding Your Customers?

Let’s take a look at your marketing, customer experience and growth opportunities.

Frequently asked questions.

Frequently asked questions.

Do you work with small businesses?
Yes. Touch Media works with businesses at different stages and can tailor strategic and executional support around their needs.

Do you only provide strategy?
No. Strategy is the foundation, but Touch Media can also help with implementation across content, social, digital, email, video and reporting.

Can you work with our existing marketing team?
Absolutely. Touch Media can operate as an extension of an existing team or provide independent strategic direction.

Do you offer one-off projects?
Yes. One-off strategy projects, campaigns, audits, content projects and customer journey work are available.

Do you offer ongoing support?
Yes. Ongoing monthly marketing partnerships are available.

Can you help if we don’t know what marketing we need?
Yes. That’s often where we start. A strategy or marketing health check can identify priorities before further investment.

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